Contracts, offers and deliveries of are made exclusively on the basis of these General Terms and Conditions. Different conditions are not recognized. Our general terms and conditions apply with his order (from the online shop, by e-mail or telephone) by the customer as accepted. We reserve the right to change the terms and conditions. The current version of the order is valid.

The offers in our online shop are with regard to provision and availability of the goods without obligation and subject to change. Changes on our part are possible at any time. Your order is considered a contract offer. By sending an order confirmation or by sending the ordered goods, the contract is concluded and is binding. The contract can currently only be concluded in the German language.

Prices and validity
The indicated prices include the statutory Austrian VAT of 20%. Special offers are non-binding. There is no claim to the continuation of special prices. The shipping costs are calculated flat rate and listed separately on the invoice. Discount deductions require a separate agreement. We reserve the right to change prices. The current price list applies at the time of ordering.

Terms of payment and retention of title
In case of personal pick-up, the goods must be paid in cash for delivery. Orders sent by mail are on account. You have the choice between prepayment by bank transfer, credit card (VISA, Mastercard) or PayPal. The additional costs of the banks or the Post AG are to be borne by the customer. The goods remain our property until full payment.

In case of late payment, dunning fees of € 5.00 per reminder and default interest of 8% p.a. will be charged. In addition, in the event of late payment, any discount agreements lose their validity. The invoices will only be considered paid upon receipt of payment on our business account.

Shipping and delivery times
The dispatch of the goods takes place within 5 working days after order acceptance. The customer is to be informed in writing about a possible delay in delivery due to lack of availability of the ordered articles. In the event of temporary inability to deliver, the customer has the right to decide whether to wait for the goods for a foreseeable future or to withdraw from the contract.
We ship by mail or at the express request of the customer with express service providers. The additional costs for the latter are also at the expense of the customer. If the goods delivered by us with the postmark, not picked up or acceptance refused 'go back to us, the orderer will be charged a processing fee of 10 €.

Postage and shipping costs
See page Shipping costs

Transport damage
In the event that a consignment of goods with obvious transport damage is delivered, please complain the error immediately to the deliverer or contact us as soon as possible. A failure to complain or contact has no consequences for the warranty claims of the customer. They are used exclusively by to assert their claims with the carrier.

The product will be delivered in customary quality. Our warranty is according to legal regulations. In case of improper handling of the articles, the right to complaints expires.
Obvious material defects, wrong deliveries and quantity deviations have to be reported by the customer without delay, however within 7 days after receipt of the commodity with exact indication of the errors and with indication of the invoice number to

In case of cancellation, the conditions of cancellation apply

Customer Reviews
If the customer / user of our website decides to write a customer review or puts photo and video material online (currently inactive), he grants - until further notice - a time and place unlimited license for further use for Advertising purposes, both online and offline. may name the name of the author, unless he has indicated that he wants to remain anonymous. We reserve the right to shorten reviews, not to display or only for a limited time on the respective platform. Customer reviews are solely the opinion of the authors. Their contents do not necessarily have to agree with the opinion of

Should a provision in these terms and conditions be or become ineffective, this shall not affect the validity of all other provisions. The parties are obliged to replace the ineffective provision with an effective regulation without delay. Instead of the invalid provisions, the relevant statutory provisions apply to the area in question.

Applicable law; Place of fulfillment; Jurisdiction
Austrian law applies. The contract language is German. Place of fulfillment of deliveries and payments is Ternberg. The place of jurisdiction for all disputes arising directly or indirectly from the contract is the court of 4400 Steyr, Upper Austria.

March 21, 2018

(Translated from German with Google Translator)    •    Susanne Weiss

Roseggerstr. 24, 4452 Ternberg, AUSTRIA

+43 (0) 676 7708919   •  shop(at)

All prices in Euro and incl.

20 % Austrian tax (VAT) /

plus shipping costs

© 2016-2020 Susanne Weiss

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